Estates Help Desk
Estates & Facilities Help Desk provides a single point of contact through which problems can be recorded and requests can be raised and then prioritised on a consistent basis.
Problems and requests for the following areas can be raised using the contact details below:
Building maintenance
Campus Development projects
Cleaning
Grounds maintenance
Health & Safety
Portering
Online:
University Staff Only -
For emergencies call:
Normal office hours - please call Help Desk on ext 7000 (internal) or 0118 378 7000 (external)
Out of hours - please call Security on 7799 (internal) or 0118 378 7799 (external)
By phone:
Internal: Extension 7000 or External: +44 (0)118 378 7000
Help Desk operates between 08:00 - 16:30 on week days. There is an answer phone service outside of these hours.
By email:
You can email the Help Desk at Estates@reading.ac.uk. This link should not be used for emergencies.
Customer Service Excellence
Responsiveness
Consistency
Team Work