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Digital Technology Services

A to Z index

A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z

A

ARC
Academic & Research Computing
Acceptable Use Policy
Rules for the use of Computers and Data Networks
Account extension
Account extension
Account services
Account types
M365 licensing
Apple devices
Enrolling your Apple device
Apps Anywhere
Apps Anywhere software store
Audio-Visual Equipment
AV in University teaching rooms
Audio-Visual Equipment
AV installation schedule
AV Schedule

B

Bookings (Microsoft)
Bring Your Own Device
List of classrooms with BYOD connectors
Business Relationship Managers
Buyer's Guide
IT Equipment Catalogue

C

Calendar appointments
China
Guidance for those working or studying from China
Clear browser cache and cookies
Clearing your Browser Cache and Cookies
Complaints Procedure
how to make a complaint
Contact us
how to get in touch with us
Cyber Security
security, passwords, phishing

D

Data access
request access to an individual's email or IT account
Device Lifecycle
Device Lifecycle programme
Digital skills for staff
Linked In Learning on UoRLearn
Disposal of IT equipment
how to dispose of old computers

E

Eduroam
campus Wi-Fi
Email - staff
Outlook and Outlook on the web
External account
External or temporary accounts
M365 Licensing for external users
Email - mailing lists
Email - mailbox

F

Forms
Forms for applying for IT Services (general)

G

Guest accounts
User Account Management
Guest Wi-Fi

Guest Wi-Fi information

H

Hardware exception
ordering non standard IT equipment
Help and Support
Introduction to IT Help and Support services
Hybrid Meeting Rooms
equipped with Teams Rooms

I

IIQ
IT Equipment Catalogue
for all your computing needs

J

JAMF
Apple Device Management

K

Knowledge Base
repository of self help guides and FAQs

L

Laptop loans
for students
Learning Capture
Learning Capture
Rooms with Learning Capture equipment
Linked In Learning
Online training from LinkedIn (staff and students)
LISTSERV
Local admin rights
Lost or stolen device

M

Microsoft 365 (Office)
how to download to personal computers (staff and students)
M365 Licensing
about the different M365 licensing
Multi Factor Authentication
how to set up MFA
Microsoft 365 (Office)
including Outlook, Word, Teams, OneDrive
Microsoft Bookings
Microsoft Power Platform
Power Platform & Power Apps
MyID
User IT Account Management

N

News

O

Office 365
including Teams, OneDrive
OneDrive for Business
OneDrive online storage
Organisation
An explanation of how DTS is arranged

P

PAM account
Password
how to reset your password (staff and students)
PC labs
PC Labs managed by DTS
Policy - IT Regulations for users
IT Regulations for users
Printing
About the Managed Print Service and a list of printers
Printing
How to connect to the Managed Print Service (MacOS)
Printing
How to connect to the Managed Print Service (Windows)
Printing
Connect a Personal Windows device to the Managed Print Service
Projects
About current IT projects (coming soon)
Purchasing
Buying computers and peripherals
Purchasing
Apps Anywhere software store

Q

R

Research Forms
Forms for applying for research computing services
Remote access
e.g. iTrent, Agresso,
Remote working
what you need to work from home
Research facilities and support
Return to campus
checklist for return to campus working
Reuse & Recycle
Give your old IT equipment a new lease of life

S

Scanning
Scanning using the Managed Print Service
Self Service Portal (IT)
Service Catalogue
Service Desk
about the Service Desk
Software
Apps Anywhere software store
Status Hub
Stolen device
Stream
Microsoft Stream
Surface laptop
Setting up a new Surface laptop

T

Telephony
Communicating with Teams
Training
Linked In Learning
Teaching and learning facilities
including classroom AV equipment, PC labs
Teams
Microsoft Teams for calls, chat and collaborating
Teams Live Events
Teams Meeting or Live Event?
Teams Rooms
Hybrid meeting rooms equipped with Teams Rooms
Teams
Teams Quick Start Guide
TEL
Telephony

U

Updates and patching
how to get updates for your device
User Account Management (IIQ)
about SailPoint IIQ

V

W

Wi-Fi
How to connect to Wi-Fi on campus

Guest WiFi information

X

Y

Yuja Learning Capture
Equipped rooms

Z